• SERVICES
• BRANDING
• CRISIS AND ISSUES MANAGEMENT
• EVENT MANAGEMENT
• MARKETING COMMUNICATIONS
• MEDIA CONTENT ANALYSIS
• MEDIA RELATIONS
• MEDIA TRAINING
• OLYMPIC OPPORTUNITIES
• PRODUCT LAUNCH
• REPUTATION AUDIT
• REPUTATION MULTIPLIER
• SOCIAL MEDIA
• STAKEHOLDER ENGAGEMENT
• SUSTAINABILITY COMMUNICATIONS

CRISIS AND ISSUES MANAGEMENT

In a crisis, there is no room for error.

A crisis is an event that causes, or is expected to cause, one or more of the following:

• injury to people or damage to property
• severe disruption of operations
• widespread, potentially critical media coverage
• negative public perception of the organization locally, nationally or internationally
• strain on employee morale and support

The way that an organization handles internal and external communications during a crisis will have a lasting impact on its reputation. The organization must be ready to respond quickly, accurately and compassionately.

Reputations’ consultants have guided some of BC’s most notable organizations through comprehensive crisis planning processes and real-life crisis and issues that threatened their reputations.

We provide:

• crisis communications planning
• table top crisis scenario training
• crisis media training
• crisis and media management
• crisis simulation evaluation